A hassle free solution to your facilities management and maintenance needs
We provide a complete solution for Property Maintenance and Reactive Maintenance Services. Our extensive knowledge of this business means you can rest assured that you are in safe hands. All our staff are highly trained with customer satisfaction the main priority. We provide a responsive service that you can rely on. Our No 1 objective is ensuring that your buildings run as smoothly as possible, without hassle. We do more so you don’t need to.
We pride ourselves in delivering a 1st class service that goes above and beyond the usual services other FM companies may provide because of this you are free to concentrate on running your business safe in the knowledge that we are committed to the job in hand and providing a quick and reliable service that our customers expect from us. From a small job to a big project, emergency repairs or planned maintenance, whatever you require from us, we deliver. That’s our promise.
Our responsive services include but are not limited to the following:
- Planned Preventive Maintenance: We will use our expertise to create a tailor made programme to suit your needs. Our experienced engineers and staff will follow this to ensure your buildings run at maximum efficiency. All jobs are monitored and tracked using our Job Track system.
- Compliance & Legislation Maintenance: We keep our finger on the pulse, part of our service is to ensure that all compliance and legislation is strictly adhered to and kept up to date.
- Emergency Reactive Response: By choosing our Emergency Response Service you can relax safe in the knowledge that we have it covered come what may, from a simple electrical outage to a full flood or disaster situation we will respond quickly with a response time sometimes as little as two hours.
We are proud to be part of Emergency Reactive Maintenance Ltd group of companies. ERM was initially formed to provide Reactive Property Maintenance Services to the North of England but it makes sense that our fast growing expansion should include the full Planned Maintenance service for existing clients and new clients alike.
We employ a team of all trades engineers which enables us to control the quality of the service we deliver. We also have an extensive team of reliable external contractors and service providers which enables us to offer the full Planned Maintenance and Reactive Services to our customers.
All our engineers are trained and experienced and are fully DBS vetted. From time to time we use selected external contractors. We choose our external contractors carefully and only use companies that are both professional and experienced and that share our attention to detail in customer satisfaction.
All the external contractors we work with are vetted strenuously to ensure that they are up to the task and have all the relevant legislation and compliance in place.